Frequently Asked Questions

Yes. If you have comprehensive coverage (Part 9 on your ICBC policy), windshield replacement is covered by ICBC; however, a deductible does apply. Rock chip repairs are typically covered with no deductible. We work directly with ICBC to handle the claim on your behalf.

For windshield replacements, your ICBC deductible will apply. Rock chip repairs are generally covered with no out-of-pocket cost. If you don't have comprehensive coverage, we'll provide you with a competitive quote.

Please bring your ICBC insurance papers (pink card), your driver's licence, and your vehicle. We'll take care of the rest, including photos and documentation.

Often yes! If the chip is smaller than a loonie and not in the driver's direct line of sight, a repair may be possible. Rock chip repairs are quick (under an hour) and are usually fully covered by ICBC.

We replace all automotive glass including windshields, door glass, quarter glass, back glass, and sunroofs. We also handle mirror replacement and ADAS camera calibration.

ADAS (Advanced Driver Assistance Systems) calibration is required whenever a windshield with a forward-facing camera is replaced. This ensures your lane-keeping, automatic emergency braking, and other safety systems work correctly. We'll let you know if your vehicle requires it.

Absolutely. We offer fleet accounts with Net 30 billing. Contact us to set up a fleet agreement for your business.

Most windshield replacements take 1–2 hours. ADAS calibration adds additional time. We'll give you a more accurate estimate when you book.

Head to our Book Appointment page, or give us a call. We require at least 24 hours notice for all appointments.

We recommend waiting at least 1 hour after installation before driving. The adhesive needs time to cure for a safe seal. We'll advise you on the exact safe drive-away time when your vehicle is ready.

Yes, subject to availability. Please ask when booking and we'll do our best to arrange a loaner vehicle for you.

Yes. All our installations come with a workmanship warranty. If you experience any leaks or issues related to the installation, bring it back and we'll make it right.

We use OEM-equivalent quality glass that meets or exceeds original manufacturer specifications. For vehicles requiring it, we use glass compatible with ADAS systems.